As always, great service and very friendly staff. Service manager was very nice and asked how the service was. Robin was extremely nice and explained everything
First time in express lane for oil change my deceased husband always did this. Got in line but no one came over to tell me what to do. Got the attention of one of the workers he said the boss lady would be over in the mean time he told me to back up to let car ahead of me out then I could pull up in their space was pulling up when boss lady was yelling at me to go back another car from other line was ahead of me so now I am behind two cars and I waited there for sometime until boss lady came over to take charge of car so was there for 2 1/2 hrs
I have been very happy with Vatland since their taking over the facility.
The complete process which was handled by Debbie@Vatland CDJR was exceptional....the entire process was handled with straight forward discussion and completed faster than expected. That in itself says it all....what more can one expect. I will return to the dealership for any additional service work if needed.
Thanks to John Wilson for working directly with me to fix some long existing problems.
No issues good salesman. Only delay was awaiting the detailing process to complete for final delivery. I can live with this. Incentives were good and the shop was willing to work with us on cost. Better coffee would be ideal as well!
Great Experience both in sales and service; very concerned and understanding in my situation
The engine light went on, and they were able to fix it and then re-fix it when it went back on a few day later. Vatland issued a warranty on the part as well. From the time of purchase of my 2016 Jeep Cherokee until now, I have had excellent service there.
Captain George was an awesome sales rep. Took care of everything we needed and was responsive to all our requests.
EXCELLENT DEALERSHIP Service advisor Debra is greatMy 3rd visit....professional service every timeSpent some time talking to David V about carsGoing to get a Vatland license cover next time I go....bought my ram out of state...but happy to advertise a professional place of business...
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