Customer Testimonials
Terry was great. He got the car in and out quick, with no problems at all.
Mike was great about showing me all the other cars and let me hve time to decide.
Always a pleasure as Terry gets us in and out and gets it done right the 1st time.
Basing my rating on Jersey the service writer in the Quick Lube Lane. This being my second visit since moving to Vero. He is very welcoming, listens well and keeps me communicated of the progress while i wait in the guest lounge area.
I recently brought my RAM 1500 in for a factory recall, can't say how happy I was with the reception from the service advisor Terry, he was over the top. Helpful, knowledgeable, professional and customer oriented. This is my 5th or 6th vehicle from Vatland, always a great experience. Thank you Terry
I purchased my vehicle at the dealership. It is a five star dealership. The service is also five star. It is a very long wait.
"I recently had the pleasure of purchasing a car from Quin Rusinski at Vatland Dealersheap, and it was hands down the best car-buying experience I've ever had. From the moment I stepped into the dealership, Quin made me feel comfortable and well taken care of. He was knowledgeable, patient, and genuinely interested in helping me find the right vehicle to suit my needs and budget. Quin guided me through every step of the process, from discussing options and features to answering all my questions in a way that made me feel informed rather than overwhelmed. There was never ...
Debbie is excellent to work this. She is the best service center tech that I have ever worked with.
Excellent service, true professionalism, and communicated very well. As, no one is every happy that repairs or servicing is need but it is a part of car ownership, especially when it comes to the belts. Terry in the service department, made it easy with letting me know the what if's and if nots, the costs and why the cost was what is was. Because of his honesty, professionalism, and friendliness, I knew I needed tires so I inquired and yes, got the tires replaced while I was there. Thank you!
Very good. Friendly and sincerely wanted to help. Good communications and very professional. Really two more words.
The service department personnel was very courteous and helpful also kept me updated on the status of my vehicle.
Very courtesy and efficient staff. We always take our Jeep in for service and we have never had any problems. They got our vehicle completed early and we were able to get it sooner than we thought.
Excellent service! Complete communication with call backs and the work was done immediately. Great Service Department.
Marco's service was very helpful in the purchase of our new 2024 jeep compass, thank you Marco
Debby was great help, assisted me promptly and took the time to tell me what was causing the problem with my truck She is an asset to your Service Department.
The receptionist was very polite and directed us to Brandon Robidas. Brandon was great to work with from beginning to the end of our purchase. I would also like to mention Eric Salazar he went above and beyond, even responding to email questions that I sent him on a Sunday. Also making sure that paperwork was sent to us.
Liked the straightforward approach and there was no run around with numbers. It’s was a very quick and easy buying process.
Terry was great to work with. He made sure to keep me informed while diagnosing the issues with my vehicle and during repairs. His customer service was top notch!
100% top notch service. The guys in the service department care about working on jeeps and dodge vehicles.
Great experience. Service advisor was good.Solved my problem. Got my headlights working properly again.
I dropped my Jeep off without an appointment because I had a ride there. My check engine light was on. They had it fixed within 5 hours. All covered under my warranty.
Each time we have brought our jeep in for service or an oil change/tire rotation Deb has taken great care of us.
I had a very good experience with Vatland. Sabrina Ryan went over and above to get my Chrysler Pacifica repaired . She set up the appointments with Vero Collision to have some corrosion work repaired then made sure I had a ride back home and when the work was complete returned my car back home to me. Really could not ask for more. Thanks Sabrina for representing Vatland.
Oil change and tire rotation handled in a timely manner. Everyone wa courteous and helpful
My wife and i recently had a great car buying experience here. Everyone was friendly and helpful. And we got a great deal on a 2021 Grand Cherokee!! It’s so nice to see in a world where customer service is rarely great.
We had an excellent experience with the sales rep, Todd Freeman, the sales manager, and the finance rep. Todd was very informative on the Jeep Wrangler.
Friendly, efficient service. Clean, pleasant waiting area. Service manager Sam keeps you informed of anything needed.
Sam the service person was attentive, professional and kept me up to speed on everything that needed my attention; WELL DONE!
Sam in service was wonderful got me right in no problem nice job root beer and cookie was a nice touch
Awesome service, Sam was a great service rep and was very helpful with every thing I needed
Amazing service, friendly staff. Super easy to get in and out for a quick oil change and routine maintenance!
Excellent service, very friendly, professional staff. They went out of their way to fix our vehicle we highly recommend this dealer.
Deb is always the best service advisor and the professionally trained mechanic always know how to take special care of the TRXSTER! Thank you 🙏
Had all my tires replaced and an alignment performed . The service team did a fantastic job. 👍🏼
Debra Stout is always on her game ..professional....product knowledge....informative....attentive to customer needs. People make the difference and she exibits that as a reprsentative of Vatland.
Cassie was excellent in her customer service. I have never dealt with a dealership service department, lead as caring for the product as her. She genuinely made me felt cared about and like I was a valued customer. I will be returning to vatland for service, and if I ever need a car because of her
The service center is good get you in on time and they keep you up dated what was going on with my truck very good
Friendly, clean, always get me in for services needed. The express service center is very convenient.
I was very pleased with my service manager. She was excellent and I would highly recommend the service at Vatland. Debbie was excellent. She explained very thing in detail and keep me unpdated on the repair.
Debbie was a pleasure to work with in the service department. Great communication throughout the process.
Cassie was very helpful during my visit to the dealerships service department. She was accommodating and went the extra mile to make sure I was taken care of.
Nice job. Took care of my problem, just as I had hoped.
Excellent experience. Service writer was excellent.
Simple to schedule service online. Friendly people. Very nice facility. Pleased with the overall results.
Todd was very helpful in my purchase of the 2014 RAM 1500 Big Horn truck and was able to get me answers to all my questions.
very satisfied with the service staff.
Express oil change - quick service even in the middle of the day.
I highly recommend Vatland. From customer service to repairs. My precious Jeep was treated like a child in ICU and everything was explained graciously. I'll be back!
Everyone at the dealership was extremely helpful. They all went out of their way to make sure I was taken care of.
Cassie excellent. Jersey could be more welcoming. He is very quiet and reserved but he got the job done. We are very pleased.
easy process. everyone was nice . just looking for the concealment roller that hides your rear items from view
Service department handled the problem in a timely matter. Terry was excellent to deal with. He answered all of my questions and go back to me very fast.
It was a wonderful experience. Mike did a fantasic job. He was so helpful. I will send him referrals for sure.
Great service department. Was an easy call for an oil change and the service was quick and efficient! We will be back.
From start to finish all contact we’re professional and extremely helpful. Bruce went out of his way to make the purchase simple and as advertised.
So far we are very pleased with our experience with vatland. Capt. George was very good at taking care his customers. Still waiting for management to repair defect in the windshield.
I keep coming back to Vatland because they are just GREAT! Absolutely the best service. Everything was very well organized and my time was well spent.
Excellent service and quick turnaround. In and out the same day. Great communication. Thank you!
The quality of service is very good (efficient and conducted properly the first time). When waiting for an extended period of time (over an hour) for repairs to be completed, I would appreciate a brief periodic update on the status of work being completed. The hospitality area and personnel are welcoming, friendly and demonstrated great customer service. My service advisor was knowledgeable, courteous and helpful with responding to any questions I had. My only concern was overhearing an employee (male) in the parts department who was obviously upset about something using very inappropriate language (f-word) multiple times that could be ...
Really happy with the service department which my husband, Woody, and I have used about four times in the last and year and a half. Starting with Kelly big help on timelines on our appointments. And wouldn't be A+ without Terry at the helm. He knows what he is doing when it comes to service and getting you in and out in a timely matter. And he is big on honesty and communicating what he can and can't do which other dealerships have failed us. Would like to thank you both for everything you have done to keep ...
Great service overall
The experience was very well managed and everyone we met at the dealership was knowledgeable about the product.
I had a great experience. Bruce Ryan was both knowledgeable and patient with my many questions. Highly recommend.
My salesman Bruce was very easy to work with. Everything went smoothly and would use them in the future
It’s always a pleasure coming there . Your service and staff are always curious.. thank you for time well spent.
As I am completely satisfied with my service by Bruce always,he is awesome in every way,I am appalled that with such an expensive vehicle this 2024 Jeep Altitude does not come with a Cargo retractable cover in the back ,so so upsetting !!!! But the whole staff and Bruce are incredible!!!
Both batteries of my Pacifica were dead. AAA was able to get it started, but told me that the batteries needed to be replaced. I contacted Vatland dealership and told him the situation. Even though it was late, they told me to come in and they would, try to replace the batteries. With rush-hour traffic, I was running late, but they waited for me and replaced both batteries. I can’t say enough good about them. I really appreciated all that they did. I haley recommend Vatland of Vero Beach.
Terry was amazing in the service department. From start to finish. My truck acme out better than I expected.
The service was great. Sabina took care of everything for me in advance. A++ service.
Zach and Terry are amazing! I had new wheels and tires I also did a leveling kit on my 2500. It came out great! Rick in the parts department got my wheels and tires there quick! I would recommend Vatland for buying and service. Great place!
Excellent professional service! My car was serviced quickly and returned promptly. Staff was friendly. I highly recommend Vatland!
It was time to purchase a new jeep. I contacted Bruce Ryan, Sales Rep. at Vatland. Bruce is very knowledgeable, and professional, and he found exactly what I wanted to purchase quickly! He made purchasing my new Jeep Compass, and saying goodbye to my beloved Jeep Wrangler incredibly easy and fun! He is a 5 Star Sales Representative!!!! (I am a longtime Jeep customer, and have purchased six now!) Eric Salazar, Business Manager, guided me through the finance process quickly. He was professional & knowledgeable as well. I was treated as a V. I. P., and it is greatly appreciated! The ...
I came in for my 10,000 mile maintenance. I was greeted by a nice young lady. She took me to meet Jersey. He is wonderful. He checked on me in the waiting room. Came to get me , when service was done. I give him a 10. I will ask for him specifically for all my service needs. He is an asset to Vatland Jeep. By the way, I love my Jeep Willy.
I thought right from the beginning that they are very professional, polite and knowledgeable in their work. They kept me informed of the process through the job. My service advisor Debbie was great. Keep up the good work.
I Called in the morning and told to bring my car right in as soon as possible
My husband and I are traveling from MN in our RAM Promaster Jayco Swift van. The air conditioner wasn’t working so we stopped at your dealership. The customer service was exceptional! Cassandra Haynes was so friendly and helpful. She found a service person to at least take a look and try to diagnose the problem. She periodically came out to tell us what he was finding, which was a stone or object that hit the AC causing all of the refrigerant to leak out. When we are so far from home and things like this happens, it was nice ...
Great dealership, very nice people and amenities. I live in Miami, with second house in Vero and always take my car to that location.
Great Professional Cassie had the tech find and fix my issue which was a loose wire.
Debbie is a star! x x x x x x x x x x x
The appointment was on time and the service was done quickly. They had me in and out in 30 minutes.
The appointment went without a hitch. There were 3 recalls that were provided & Debbi the appointment coordinator kept me apprised of the progress & concluded me with all of the work that had been done. Completely satisfied with the appointment. Ronald Rossi.
Very professional and I’d highlight recommend to a family member or friend. Thank you so much.
On Thursday, Nov.30 I visited the Vatland dealership which was initiated by Lisa Sacco who recommended and referred me to Eric Salazar to discuss a extended bumper to bumper warranty for my 2019 Dodge Durango SRT, The meeting with Mr. Salazar was successful and I purchased such warranty. During my meeting with Eric I had my vehicle serviced after which service advisor Jersey Laster pointed out several maintenance items that were in need of being accomplished. To say the least, I was extremely impressed by these three Vatland representatives and it all began with a simple E-mail from Ms. Sacco last ...
Was kind enough to resolve the issue quickly. It meant a lot !!!
The staff here is wonderful and efficient. I brought my vehicle in for issues with my battery, and for maintenance (oil change and tire rotation). Debbie is so awesome, so pleasant, she helped me immediately, answered all my questions, stayed in touch through the whole process so there were no surprises. My car was fixed much quicker than I anticipated.
Debbie is the best! Always makes it easy to do business with. Thank you for your help.
Debbie was great as always! She always takes the time to explain things to me.
We greatly appreciate Terry and everyone at Vatland. Very professional and courteous. The only dealership I deal with.
Awesome…..great experience and very professional Can only recommend this dealership Service and sales are both great
Great service as always!! Service came at difficult time and let’s just say Terry and service team and whole group are THE BEST!! I cannot thank you enough!!
There were courteous and quick as well as informative, always a pleasure going there as well as having get that complementary coffee and pumpkin bread
Went in for a warranty battery which always take about 2 hours and I have 2 batteries.
Great, professional, and reliable service. All expectations consistently exceeded, and I recommend them to others.
I live here in Florida and in Michigan. The service at Vatland has been great. Keep up the good work.
Deb Stout is amazing! Very friendly, and always takes care of my needs! Wonderful experience!